MSI has provided planning and analysis support to multiple clients to produce strategic business plans, assessment strategies, and projection tools as part of an integrated business process improvement methodology, including:

• Coast Guard Operational Concepts.  MSI has supported development of several Coast Guard operational concepts.  These documents describe how the Coast Guard performs missions and uses its capability to perform missions. Customer: U.S. Coast Guard 

○    Capstone Concept for Coast Guard Operations.  Supported development of the Capstone Concept for Coast Guard Operations which describes how the Coast Guard employs its capability, at the service level and across all missions, to address the broad array of current and future challenges.  This translational concept bridges the high-level Coast Guard strategic documents such as Evergreen and Publication 1, with the collection of Coast Guard strategy, plans, and policy.  The Capstone Concept provides a framework that will guide the Coast Guard’s operational posture and related mission support elements and frame recapitalization efforts.  The Capstone Concept describes the fundamental concepts through which the Coast Guard implements operational policy and doctrine.  Facilitated stakeholder workshops and configuration of the document as it was developed. 

○    Global Concept of Operations (GCONOPS).  During FY07 MSI developed the Global Concept of Operations (GCONOPS).  This CONOPS provided the overarching guidance for the employment of present and future capabilities.  The GCONOPS described in broad terms how the Coast Guard will plan, allocate resources to, and execute operations across the full range of maritime missions through 2020.  The CGONOPS operationalizes Coast Guard 2020 and the Integrated Deepwater System (IDS) concept and the logistics required to support effective operations.  

• Operational and Organizational Effectiveness using Modeling and Simulation.  MSI developed the Deepwater Maritime Operational Effectiveness Simulation (DMOES) and Coast Guard Maritime Operational Effectiveness Simulation (CGMOES) for the U.S. Coast Guard.  These tools were developed to model the performance and operational effectiveness of Coast Guard and other maritime assets in various configurations, operational environments and operational concepts.

○    CGMOES V2.1.  MSI updated the DMOES to incorporate changes to the Modeling and Simulation Master Plan (MSMP) V2.1 and 2007 Modeled CONOPS.  This update also included an adjustment in the naming of the simulation to Coast Guard Maritime Operational Effectiveness Simulation (CGMOES) to reflect the inclusion of the selected non-Deepwater assets and capabilities.  CGMOES is used to project and compare the operational effectiveness of Coast Guard offshore and aviation assets and capabilities.  CGMOES was accredited by the Coast Guard in 2009 to conduct campaign-level Operational Effectiveness (OpEff) analyses of select Coast Guard assets and capability to support acquisition, force structure planning, operational force apportionment and system-wide trade-off studies.  Customer: U.S. Coast Guard  

○    Deepwater Maritime Operational Effectiveness Simulation (DMOES) Modeling and Assessment.  The DMOES model was used to evaluate the system-wide OpEff achieved by the Integrated Deepwater System (IDS) and to provide the necessary measures for conducting a comparative analysis of alternative systems.  The OpEff measures of a Proposed System (defined by proposed capabilities and schedule) and an Attained System (defined by delivered capabilities and schedule) were projected and compared to create a Modeled OpEff Comparison Assessment Report.  DMOES was used to compare alternative systems during the Deepwater contract competition and to support award term assessments for the Deepwater contract.  DMOES was accredited by the Coast Guard in 2005 to conduct trade-off studies on a system-wide level and to support acquisition and force structure planning for the IDS.  Customer: U.S. Coast Guard  

○    Fleet Mix Analysis (FMA).  Conducted system-wide study to optimize the performance of the Coast Guard fleet.  This FMA study provided CG-7 with and “optimized” fleet mix and an acquisition program baseline for CG-9.  Nine Mission Performance Plans (MPPs) were developed to comprehensively represent the 11 statutory Coast Guard missions. An Objective Force was determined, using a risk-informed methodology, with incremental alternative mixes addressing the mission requirements provided in the MPPs.  Customer: U.S. Coast Guard 

○    Western Hemisphere Transit Zone (WHTZ) Performance Gap Analysis.  Conducted a series of simulations using the CGMOES to exercise select WHTZ Capability Packages.  The models exercised were developed to represent WHTZ drug interdiction assets and operations.  System performance was assessed to the CGMOES measures adjusted as required to reflect alignment with the outputs of the Interdiction Continuum Model.  Modeling effort validated the projected performance of the Interdiction Continuum Model.  Customer: The Interdiction Committee 

• Telecommunications Policy Development.  Conducted an accelerated review and update of USDA executive level telecommunication policy and creation of a modular framework for publishing telecommunications procedures.  The policy needed to address current telecommunications challenges and anticipate issues associated with emerging technologies.  The policy, along with the modular framework, served as a model for USDA sub-agencies and staff offices to create their own guidance in alignment with the executive level policy.  MSI was called upon to recover from a significantly tardy development effort.  Original product development schedules were quickly regained.  The policy was delivered ahead of schedule after being thoroughly reviewed and vetted through key stakeholders.  Customer: U.S. Department of Agriculture  (USDA) 
   

• Maritime Safety and Security Team (MSST) Force Reorganization.  Facilitated workshops and developed detailed Courses of Action (COAs) to align present-day MSST and advanced interdiction (AI) capabilities in a regional construct to gain efficiencies in command and control, training sustainment, and overhead costs.   Customer: U.S. Coast Guard
   

• Joint Defense Support of Civil Authorities, Quick Reaction Test (QRT).  Provided subject matter experts to develop the CONOPS and TTP for Defense Support of Civil Authorities (DSCA) Handbook.  Supported exercise planning team and control group for Alaska Shield 2010 a national level exercise.  Testing of the handbook was conducted at Alaska Shield (full-scale exercise), Marine Corps Installations West (MCIWEST) Golden Guardian 2010 (full-scale exercise).  Facilitated table-top exercises to test the handbook.  Validated QRT requirements, developed the handbook, and tested the handbook leading to a successful QRT.  Customer:  Office of the Secretary of Defense 
   

• Resource Planning and Integration Team (RPAIT) Integration Subteam Report.  Provided support for the RPAIT Integration Subteam Report.  The report summarized the subteam’s approach, documents results, and recommended a plan for an enterprise-wide resource organization to support mission execution in a modernized Coast Guard.  A notional “To Be” organization construct for CG-2, CG-8, DCO, DCMS, FORCECOM, and OPCOM was provided.  The report provided a recommended approach for management of Allotment Fund Codes (AFCs), a proposed reduction in the number of and structure of Administrative Target Units (ATUs), and the composition, roles and responsibilities of the Resource Group (RG).  Customer: U.S. Coast Guard
    

• Risk Based Decision Making (RBDM) Budget Build for FY08.  Supported a Risk Based Decision Making (RBDM) process for the FY08 budget build.  Used the 2004 National Maritime Strategic Risk Assessment (NMSRA) as a starting point against which to measure impacts of potential funding reductions in the Ports, Waterways and Coastal Security (PWCS) mission. The resulting FY08 Budget was an integrated package of reinvestment and investment options that enabled the Coast Guard to better achieve mission goals in a more cost effective manner.  Customer: U.S. Coast Guard 
   

• Comprehensive Measurement Policy Manual.  Developed this manual which describes the measurement system in the Coast Guard and is designed to be the authoritative source for all Coast Guard measurement policy.  The manual was developed through research of measurement best practices of other federal, state, international, and industry organizations.  The phrase “measurement system” is used to describe the overall management practice of performance measurement in the Coast Guard.  The document prescribes the framework, authoritative tools, lexicon, and established a foundation for performance measurement policy in the Coast Guard.  Customer: U.S. Coast Guard
   

• Technical and Administrative Support Services for Operations Policy and Port Security Directorates.  Provided strategic planning, operations analysis and workshop facilitation support to the Office of Policy and Planning Integration (CG-513).   Support included participation in planning and development workshops; refinement of the Countering Maritime Terrorism (CMT) Risk Map/Profile; refinement of the CMT Operational Activity Suite; and development of CMT Resource Requirements with supporting Implementation Plan and Measurement Plan.  Customer: U.S. Coast Guard
    

• Coast Guard Standard Operational Planning (SOPP)/Global Force Management (GFM).  MSI supported development of the SOPP, a systematic, standardized operational planning process that uses operational assessments to develop and communicate direction, priorities, and resource apportionment throughout the chain of command.  SOPP/GFM provides the planning mechanism to operationally align Sectors, Districts, Areas, FORCECOM, DCO and the Mission Support Organization while preserving the Coast Guard’s operational principle of on-scene initiative.

○    Supported development of the prototype Coast Guard Standard Operational Planning Process (SOPP) in D1 and D11 during FY07. 

○    Using lessons learned during prototype development MSI supported implementation of the SOPP service-wide during FY08. 

○    During FY09 MSI help integrate SOPP and the Global Force Management (GFM) process so it addresses both annual internal Coast Guard resource apportionment and out-year DoD and other agency requests for forces.  Customer: U.S. Coast Guard 

• Contractor Metrics Review Support Services.  Provided continuing support to the Office of Performance Management and Decision Support to advance performance measurement efforts in the Coast Guard.  Support included analyzing existing populated measure definitions, development of business rules for measures definition, review of newly proposed measures, and the development of a measures review process for future Coast Guard measures development efforts.  Customer:  U.S. Coast Guard  
   

• Operations Analysis Simulation Information Support (OASIS) Program Analysis and Modeling Support Services.  The OASIS Program focused on operations analysis and modeling and simulation. The contract covered every Coast Guard mission area, a variety of sponsoring organizations, and a wide variety of functional areas within the broad category of Coast Guard research and development and or Coast Guard operations. The contract addressed system performance and effectiveness, supply and demand forecasts, user needs/wants analyses, impact analysis, socio-economic analysis, policy and regulatory development, strategic planning, operations and maintenance assessment, risk assessments, capital investment needs, infrastructure and equipment management, metrics development, and critical technologies planning and evaluation. Functional areas of operations analysis support included: Analysis of Specific Systems or Technologies; Analysis of Human Factors; Mission/Engagement Level Analysis; Campaign, Resource Allocation, and Force Planning Analysis; and Operations Analysis Support Tool Development.  

○    Survivability of Mariners – MISLE Analysis.  The U.S. Coast Guard Research and Development Center issued an OASIS task to extract and provide information suitable for development of the decision tools to the Coast Guard from Search and Rescue (SAR) cases in the CG Marine Information for the Safety and Law Enforcement (MISLE) database. MSI developed the logic to mine data from the MISLE database and analyze the results.  Customer: U.S. Coast Guard

• Institutional Research (INRE) Support.  Provided support to Guidance Team and Working Group chartered by the Chief of Staff to investigate ongoing Institutional Research (INRE) initiatives within the Coast Guard.  Investigation included making recommendations on multiple INRE initiatives value, contribution, and “implementability.”  The Working Group identified and considered more than 50 candidate initiatives within the Coast Guard.  Developed a “road map” report that clearly identified executable segments, sequencing, and priorities.  Customer: U.S. Coast Guard
    

• Search and Rescue (SAR) Process Performance Gap Analysis and Technology Roadmap.  Developed a methodology to identify and categorize performance gaps in the Coast Guard’s Search and Rescue (SAR) process to support planning a roadmap for future technological initiatives.  The modified methodology was applied to historical data collected in the 17th Coast Guard district and then to historical data extracted from the MISLE database for the entire Coast Guard.  A performance gap analysis was performed to identify causative factors for SAR performance gaps.  Customer: U.S. Coast Guard
   

• Strategic and Operational Plan Development.  MSI has facilitated development of multiple strategic, operational and implementation plans for multiple clients.

○    Joint Interagency Task Force West (JIATF West) Strategic Plan.  Facilitated offsite workshops and development of the JIATF West Strategic Plan and specific goals within the plan.  Developed plan to implement initiatives and activities targeted toward producing accomplishments and expected outcomes that shape JIATF West support to U.S. and partner nation law enforcement in Asia and the Pacific.  Customer: JIATF West 

○    Western Hemisphere Transit Zone (WHTZ) Performance Gap Analysis.  Facilitated workshops and supported development of a five year requirements and implementation plan to acquire and/or implement the recommended Capability Package and associated Drug Interdiction Initiatives over sequential years to attain the desired interdiction performance in the WHTZ.  Customer: The Interdiction Committee 

○    Coast Guard Maritime Security Strategy. Provided advice and guidance on Coast Guard policy and concepts for attaining and maintaining security.  Guides the transformation of the Coast Guard to more proactively meet the strategic intent of reducing security risk in the maritime domain.  Customer: U.S. Coast Guard

○    Commandant's Strategy for Boat Forces. Synthesized the results of previous studies into a coherent, executable plan that establishes a comprehensive strategic framework, an implementation sequence for improvements, and a measurement plan to evaluate both force readiness and plan progress.  Customer: U.S. Coast Guard

○    Intelligence Program Implementation and Management Plan. Supported development of this plan which included an assessment and feedback of Intelligence Program contributions to operational effectiveness.  The plan informed Coast Guard policymakers of Intelligence Program impact on national security and Coast Guard goals.  Established a framework and comprehensive process to address intelligence requirements and capabilities to support the Coast Guard Intelligence Capstone Document.  Customer: U.S. Coast Guard

○    Coast Guard Maritime Homeland Security Strategy Deployment Plan. Supported development of the Coast Guard’s strategy deployment framework for Maritime Homeland Security (MHLS).  The Strategy includes supporting objectives and performance standards – what is required to be accomplished and to what level – and provides for major initiatives with associated milestones – how the Coast Guard will progress toward the objectives.  Customer: U.S. Coast Guard

○    Coast Guard Maritime Domain Awareness Concept Deployment Plan. Supported the Coast Guard’s deployment framework for Maritime Domain Awareness (MDA).  Plan amplifies the characterization set forth in Maritime Domain Awareness:  Key elements included strategic and supporting objectives and performance standards.  Plan shows what is required to be accomplished and to what level, and major initiatives with associated milestones, and how the Coast Guard will progress toward the objectives.  Customer: U.S. Coast Guard  

○    Commandant's Strategy for Alien Migration Interdiction Operations (AMIO). Identified strategic goals, objectives and organizational foundations of AMIO that formed the basis of a 10-year AMIO Strategic Plan.  Customer: U.S. Coast Guard

○    Aids to Navigation Program Plans. Developed Program Plans document for the Short Range Aids to Navigation, Radio Aids to Navigation and Ice Operations Programs in support of the C.G. Office to Aids to Navigation. Customer: U.S. Coast Guard.

○    Oil Pollution Research & Technology Plan. Developed a 15-year outlook and plan to coordinate R&D activities by federal agencies to be submitted to Congress. Customer:  Coast Guard/Interagency Coordinating Committee on Oil Pollution Research 

• Unified Performance Logic Model (UPLM) Development. Developed the UPLM for the Office of Planning and Performance (CG-81).  The UPLM is a “cognitive” mapping tool that captures the relationships between implementing capabilities, functional requirements, activities, outputs and goals/outcomes achieved.  The model clarifies the relationship between operational performance (risk management) and support (readiness management).  UPLM has both descriptive and prescriptive applications to facilitate and support causal analysis and organizational and performance metrics alignment and features a standardized, disciplined planning and management lexicon.  Customer: U.S. Coast Guard
   

• Analytical and Program Support. MSI has provided a broad range of analytical and program support.  Facilitated development of several strategic, operational and implementation plans for the Coast Guard and other clients.  Customer: U.S. Coast Guard 

○    Marine Protected Species Program Description. Developed description of overall Coast Guard Marine Protected Species mission, including goals, objectives, performance targets, initiatives and measures of effectiveness (MOEs). 

○    Law Enforcement Planning & Assessment System. Supported comprehensive analysis, development and support of ongoing planning and assessment system efforts for overall Coast Guard Law Enforcement Mission, including goals, objectives, performance targets, initiatives and measures of effectiveness (MOEs). 

○    Law Enforcement Asset Needs (LEAN) Projection. Developed, validated and refined computer implementation methodology to project law enforcement asset needs based on threats, enforcement requirements and program standards. 

○    Coast Guard Coastal Zone Mission Analysis (CZMA) Technical Support. Provided comprehensive analysis of Coast Guard mission requirements, assessment of statutory mandates, development of Waterways User Profiles, identification of capability shortfalls, assessment of future technologies to address the coastal zone mission shortfalls.  

○    Operations Research & Analysis and Decision Support Systems. Provided multi-year support for operations research, modeling, analysis, and decision support services for RDT&E, mission analysis and planning problems.  

○    Commandant's Strategy for Fisheries Law Enforcement (FISHPLAN). Analyzed the Fisheries Law Enforcement mission for 10 years, including development of an enforcement asset projection model.  

○    Coast Guard Yard Business Analysis. Analyzed strategic business mission & goals, business process, object-oriented analysis, development of overall information system architecture.  

○    Coast Guard Fisheries Law Enforcement Asset Projection Model (FISHMODL). Implementation of Coast Guard Fisheries Enforcement Asset Projection model for field use.  

• Global Market Assessment for Marine Environmental Monitoring Systems. Developed market assessment to provide insights into market potentials for New England marine environmental companies to use in strategic business planning. Customer: Rhode Island Port Authority