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Jack G. Cline
Summary:
Mr. Cline has over 25 years of management
experience with ten years of hands-on database (Access, Oracle, dBase) driven
information systems development experience. He has three years experience with
Cognos Business Intelligence software and four years of experience developing
and executing software test plans. Mr. Cline is highly skilled in the use of
computer systems, particularly business productivity software (MS Excel, Word,
PowerPoint, Visio). He managed a major workforce and staffing change at the
largest field unit in the Coast Guard and currently has four years of operations
analysis and planning experience with Coast Guard customers.
Education:
M.S., Chemical Engineering, Rice
University, 1989
B.S., Ocean Engineering, U. S. Coast
Guard Academy, 1980
Current Responsibilities:
MicroSystems Integration, Inc., October 2003 - Present
Analyst with primary responsibility for analysis and planning
efforts supporting the Coast Guard, Department of Homeland Security and other
maritime organizations. Specific responsibilities include support for the
following projects:
·
Countering Maritime Terrorism: Supported development of the
Strategy Deployment Plan and developed
the Cost and Resource Projection tool/methodology.
·
Legacy Asset Sustainment Model (LASM): Supported development and testing of the
LASM web application.
·
Integrated Support Strategy Model (ISSM): Supported development of the model
defining the Coast Guard Systems Directorate’s support methodology.
·
Unified Performance Logic Model (UPLM): Supported development of the UPLM.
Developed Activity Dictionaries. Populated UPLM with baseline data and
analyses in support of UPLM population tasks.
·
Coast Guard Business Intelligence (CGBI): Formerly know as the Readiness
Management System (RMS). Analyzed existing measures and developed
recommendations for additional measures. Developed prototype management
scorecards to portray readiness status. Created new measures repository format.
·
Integrated Deepwater Systems (IDS) Modeling and Simulation Support: Updated
Modeling and Simulation Master Plan (MSMP). Developed flight frequency data and
schedules for the Deepwater Modeled Operational Effectiveness Simulation (DMOES)
model.
Previous Experience:
Functional Area Manager, 2001 –
2003, Readiness Management System
Managed all aspects of high profile, cutting-edge, Readiness Management
System. Led highly skilled team of developers and support personnel.
Chief, Environmental
Protection Branch, 1996 – 1997,
Coast Guard Activities New York
Administered CG environmental program in New York region from Sandy Hook NJ to
Burlington VT. Managed 72 people with $65K budget.
Assistant
Chief, Port Operations Division, 1994 – 1996, Group, Captain of the Port NY
Administered CG environmental and port safety programs in NY region.
Directed 100 full/part time people. Planned and administered $60K budget
(excluding payroll).
Database
Development Specialist, 1992 – 1994, CG Headquarters, Washington, D.C.
Administered $900K budget including two IDIQ contracts. Developed IS
requirements, developed and tested new software and modifications to existing
software. Designed and implemented data warehousing system.
Accomplishments:
Project Management
Functional Area Manager for fast-paced, high profile Readiness
Management System (RMS). Delivered all releases on time and within budget.
Project execution praised by senior Coast Guard (CG) management. –Led award
winning Y2K compliance effort for largest field unit in the CG. Developed and
implemented contingency plan to ensure continued operations using both
specialized and geographically dispersed teams from seven ships and five shore
units. –Led implementation team for major reorganization of CG units in New
York region. Consolidated five independent business units into the largest field
unit in the CG. Reduced staff by 10% with no reduction in service to internal or
external customers, delivered on schedule and within budget.
Information
Systems Development
Led successful development effort for cutting edge RMS by integrating
Cognos multidimensional cubes, data warehousing, web, and Geographic Information
System technologies. RMS is key to the Coast Guard’s business improvement
strategy. –Led team that designed, developed and implemented system using
early data warehousing technology to serve information from a legacy production
database into a publicly accessible environment. Critical need for the
Commandant (CEO) of the CG to showcase the system at the International Maritime
Organization. System fielded 10% ahead of schedule, on budget, and personal
efforts officially recognized. –Automated complex manual business process
authorizing carriage of hazardous chemicals on vessels. Designed system,
performed all coding, conducted Quality Assurance, and created system
documentation. Reduced processing time by 50%-75% depending upon type of vessel.
Personal efforts officially recognized.
Requirements
Analysis
Skillfully worked with customers to develop and prioritize
requirements, ensuring aggressive schedule was met. Developed and implemented
new business process to organize and prioritize new requirements. –Analyzed
corporate Y2K requirements and existing plans to identify shortfalls at business
unit. Prepared practical, common sense implementation plan for Y2K project.
–Helped develop critical success factors, business process changes, and
detailed requirements for regional reorganization project. –Effectively used
consensus building on data warehousing project to place essential system
requirements on the critical path and move less critical features to an
incremental development path.
Financial
Management
Prepared accurate level-of-effort estimates for all RMS Change
Requests, managed resources effectively, ensured accountability of all system
property. –Professionally balanced competing needs of multiple business
operations by efficiently administering $600K annual budget and a $35M facility.
–As a Federal employee, managed and utilized Indefinite Delivery Indefinite
Quantity (IDIQ) contracts, prepared statements of work, and worked closely with
COTR to obtain task order approval.
Process Improvement
Prepared and marketed new RMS development process to customer
ensuring continued success of project. –Consolidated and streamlined several
business processes during regional reorganization project, achieving the same
volume of work with 10% less staff. –Implemented groupware based (MS Exchange)
process for allocating resources, sharing information and streamlining
communications among business units.
Training/ Customer Service
Developed innovative training materials using Macromedia Authorware for RMS.
Personally delivered RMS training to Senior CG officials including Commandant,
Vice Commandant, and Chief of Staff. Praised by customers for being highly
responsive to requirements changes and providing exceptional support. –Reduced
processing time for new cargo requests by 20% using automated system.
–Implemented web-based survey to collect customer satisfaction data.
Implemented QA Measurement Plan for business unit to ensure quality service and
customer satisfaction (averaging 3.5 on 4.0 scale).
Other Coast Guard Assignments:
-
Coast Guard Headquarters, Office of Marine Safety,
Security, and Environmental Protection, Information Management Division (G-MIM)
(Systems developer) - Jul 92 - Aug 94
-
Coast Guard Marine Safety Center (Staff Engineer, Cargo
Division) - Aug 88 - Jul 92
-
Rice University - Aug 86 - Aug 88
-
Coast Guard Port Safety Station Houston (Engineering
Officer, Admin Officer) - Aug 82 - Aug 86
-
CGC Mackinaw (Assistant Engineering Officer, Damage
Control Officer) - Aug 80 - Aug 82
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